About the Author
Kwok is a practising solicitor based in London, admitted in England & Wales and regulated by the Solicitors Regulation Authority. He is registered with the Foreign, Commonwealth & Development Office. Kwok has worked as legal counsel and in-house solicitor across leading firms and corporations. He personally oversees every apostille and legalisation case at Ginkgo Advisory, ensuring consistency, accuracy, and end-to-end quality control.
Kwok Lam
Legal Consultant of Ginkgo Advisory
If you need an ACRO Police Certificate for use overseas, Ginkgo Advisory can assist with the document route from ACRO application to UK FCDO apostille.
We offer two practical service options.
Option 1: You Apply for the ACRO Police Certificate Yourself
You can create an ACRO account and apply for the ACRO Police Certificate yourself.
When completing your application, you may ask ACRO to send the original certificate directly to our London office.
Once we receive the original ACRO Police Certificate, Ginkgo Advisory can arrange the UK FCDO apostille in 2 working days, where the document is suitable for our express apostille route.
This option may suit you if you prefer to control the ACRO application yourself, but want professional support with the apostille stage.
The process is simple:
You apply to ACRO → ACRO sends the original certificate to our London office → Ginkgo Advisory arranges the UK FCDO apostille → We return the apostilled certificate to you
Option 2: Ginkgo Advisory Applies for the ACRO Police Certificate for You
If you prefer a managed process, Ginkgo Advisory can apply for the ACRO Police Certificate on your behalf.
After ACRO issues the certificate, we can also arrange the UK FCDO apostille.
This option may suit applicants who want support with both the ACRO application and the apostille process.
The process is:
Ginkgo Advisory prepares the ACRO application → ACRO issues the certificate → Ginkgo Advisory arranges the UK FCDO apostille → We return the apostilled certificate to you
Who Can Apply for an ACRO Police Certificate on Someone Else’s Behalf?
ACRO allows an application to be made for yourself or on behalf of another person in specific circumstances.
You may apply for:
- Yourself
- Your child under the age of 18, if you have parental responsibility
- An adult who has given you permission to apply on their behalf
- Someone for whom you hold a power of attorney
- Someone you represent as a legal representative
- An applicant who has authorised your organisation to apply on their behalf
Therefore, if Ginkgo Advisory applies for the ACRO Police Certificate on your behalf, we will need to follow ACRO’s authorisation requirements carefully.
Applying on Behalf of an Adult Applicant
If an adult gives permission for another person or organisation to apply on their behalf, ACRO may ask for confirmation of that permission during the application process.
ACRO may also require a photograph of the applicant holding a copy of their passport or travel document.
This helps ACRO confirm that the applicant has authorised the application.
Applying Under a Power of Attorney
If you apply for someone under a power of attorney, ACRO requires a copy of the power of attorney document to be uploaded with the application.
The document must meet ACRO’s guidance. If the wrong information is provided, the application may be delayed.
Applying as a Legal Representative
If you apply as a legal representative, ACRO requires a signed letter of authorisation to be uploaded with the application.
The letter must contain the required information. Therefore, it is important to follow ACRO’s Form Help Page guidance before submitting the application.
If the authorisation letter is incomplete or incorrect, ACRO may delay the application.
Applying as an Organisation
If an organisation applies on behalf of the applicant, ACRO requires:
- A signed letter of authorisation
- A photograph of the applicant holding a copy of their passport or travel document
The organisation should check ACRO’s Form Help Page guidance before submitting the application.
This matters because missing or incorrect authorisation evidence can delay the ACRO application.
Document Format and File Size Requirements
ACRO states that supporting documents for applications made on behalf of another person must be provided in one of the following formats:
- Word
- JPG
- PNG
Each file must have a maximum file size of 3MB.
The document must clearly show all details.
Autofill Warning When Applying for Someone Else
If you complete the online ACRO form for another person, ACRO recommends turning off autofill suggestions in your internet browser.
This helps prevent your own personal details from being added to the applicant’s form by mistake.
Before starting the form, you can search your browser name and “turn off autofill” and follow the relevant browser guidance.
How Ginkgo Advisory Can Help
Ginkgo Advisory can help you choose the right ACRO and apostille route.
If you want to apply yourself, you can ask ACRO to send the certificate directly to our London office. We can then arrange the UK FCDO apostille in 2 working days, where suitable.
If you want us to apply for you, we can assist with the ACRO Police Certificate application, follow the relevant authorisation requirements, and then arrange the UK FCDO apostille after ACRO issues the certificate.
This gives you a clearer route from ACRO application to apostilled certificate.
Need Help With an ACRO Police Certificate Application and Apostille?
Ginkgo Advisory can assist with:
- ACRO Police Certificate application support
- ACRO Police Certificate application on behalf of an applicant
- ACRO Police Certificate delivery to our London office
- UK FCDO apostille in 2 working days, where suitable
- Return delivery of the apostilled certificate
If you need a solicitor-led route for an ACRO Police Certificate application and UK FCDO apostille, we can help you manage the process from application to completion.
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