Singaporean nationals who act as directors or people with significant control, known as PSCs, of UK companies must complete Companies House identity verification.

The deadline depends on the person’s role and when Companies House recorded that role.

After a successful check, Companies House issues an 11-character personal code. The code belongs to the individual rather than to one company.

Therefore, the same personal code can be used for every UK company where the person acts as a director or PSC. However, it must be connected separately to each appointment and role.

Quick Answer for Singaporean Directors and PSCs

For most Singaporean nationals, a valid Singapore biometric passport provides the clearest Group A identity document.

A current pink Singapore National Registration Identity Card, commonly called an NRIC, Singapore IC or Identity Card, may also provide Group A evidence under a person-led check.

This is because the Singapore citizen identity card appears on PRADO as a photographic identity document.

However, a Singapore NRIC does not fall within the Companies House technology-led category for biometric identity cards. That category is limited to identity cards from the European Union, Norway, Iceland and Liechtenstein.

A Singapore driving licence should not be treated automatically as Group A evidence. Although it is an official photographic document, Singapore driving licences do not currently appear on PRADO and Singapore is not an EU country.

For a person-led remote check through an Authorised Corporate Service Provider, or ACSP, applicants normally need either:

• two Group A photographic identity documents; or
• one Group A photographic identity document and one Group B supporting document.

The most practical combinations for Singaporean directors and PSCs are often:

• Singapore passport and pink Singapore NRIC;
• Singapore passport and UK photocard driving licence;
• Singapore passport and an eligible UK immigration document;
• Singapore passport and bank statement;
• Singapore passport and utility bill;
• Singapore passport and mortgage statement;
• Singapore passport and insurance policy;
• Singapore passport and birth certificate;
• Singapore passport and marriage certificate; or
• one Singapore biometric passport through a suitable technology-led Option 1 process.

Direct answer: The strongest person-led route will usually use a Singapore passport together with a current pink Singapore NRIC.

Where only one suitable photographic document is available, the Singapore passport can normally be combined with an accepted Group B document.

Singapore National Registration Identity Card

Singapore citizens and permanent residents must register for an Identity Card when they reach 15 years of age.

However, the colour and legal status of the card are important:

• Singapore citizens hold pink Identity Cards;
• Singapore permanent residents hold blue Identity Cards.

A blue Singapore Identity Card does not prove that the holder is a Singapore citizen.

Therefore, a guide for Singaporean nationals should normally refer to the holder’s pink NRIC.

Can a Pink Singapore NRIC Provide Group A Evidence?

Potentially, yes.

PRADO lists the Singapore identity card under the reference:

SGP-BO-01001

PRADO records the card as:

• an identity document issued to Singapore nationals;
• a photographic card;
• valid from the age of 15;
• valid indefinitely;
• containing a laser-engraved facial image;
• containing a variable laser image; and
• containing ultraviolet security features.

Companies House includes another photographic identity document listed on PRADO within Group A under the person-led Option 2 route.

Consequently, a current physical pink Singapore NRIC may provide Group A evidence under a person-led remote or in-person check.

Conditions for Using the NRIC

The card must:

• belong to the applicant;
• remain legally valid;
• contain a clear photograph;
• remain in good physical condition;
• show no sign of alteration;
• not have been reported lost or stolen;
• not have been cancelled or replaced;
• match the applicant’s current name and date of birth; and
• pass the ACSP’s document checks.

Applicants should send clear images of the front and reverse before the video appointment.

They must also show the original physical card during the call.

Why the Singapore NRIC Does Not Qualify Under Option 1

Option 1 uses identity document validation technology.

For identity cards, Companies House limits this route to biometric cards issued by:

• an EU country;
• Norway;
• Iceland; or
• Liechtenstein.

Singapore is not included in that category.

Therefore, the NRIC should not be used as the only identity document under Option 1, even though it:

• contains a photograph;
• is government issued;
• contains strong security features;
• is linked to biometric enrolment;
• can be checked through Singapore government systems; or
• appears in the Singpass application.

Instead, the physical NRIC is more suitable for person-led Option 2 because it appears on PRADO.

Pink NRIC and Blue Permanent Resident IC

The pink and blue Identity Cards have different legal meanings.

Pink Identity Card

A pink Identity Card is issued to a Singapore citizen.

It can support evidence of:

• identity;
• Singapore citizenship;
• full registered name;
• date of birth;
• NRIC number;
• photograph; and
• registered personal details.

Blue Identity Card

A blue Identity Card is issued to a Singapore permanent resident.

It does not prove Singapore citizenship.

In fact, a permanent resident’s nationality may be shown separately on the card.

A blue card may still provide useful identity evidence in another applicant’s case. However, it should not be described as a Singapore citizen national identity card.

For a Singaporean-national guide, the standard route should use the pink NRIC.

NRIC Registration and Re-Registration

Singapore citizens and permanent residents first register for an Identity Card at age 15.

They must then re-register:

• at age 30; and
• again at age 55.

Re-registration at age 30 or 55 may not be required where the person received a replacement Identity Card within the previous ten years.

The purpose of re-registration includes updating the holder’s photograph and personal information.

A person living overseas during the re-registration period can generally complete the process after returning to Singapore.

Does a Singapore NRIC Expire?

PRADO records the Singapore identity card as valid indefinitely.

However, this does not mean that every physical card remains suitable forever.

A card may become unsuitable where:

• it has been replaced;
• it was reported lost or stolen;
• it is damaged or defaced;
• the photograph is too old for reliable comparison;
• the holder has changed their name;
• personal details have changed;
• the card has been invalidated; or
• mandatory re-registration has not been completed.

The ACSP should therefore review the individual card rather than relying only on the absence of a printed expiry date.

Can You Use an Old NRIC After Re-Registration?

No.

Once ICA issues a replacement NRIC, the earlier card should not be used as the current identity document.

The old card may still help explain:

• a former name;
• former photograph;
• earlier address;
• previous religious name; or
• historical personal information.

However, the current replacement card should be used for the formal check.

Lost, Damaged and Replaced Singapore NRICs

A lost NRIC should be reported promptly.

The holder must apply for a replacement after reporting the loss.

Likewise, a damaged or defaced Identity Card must be replaced.

Do not use an NRIC that:

• was reported lost;
• was reported stolen;
• has been replaced;
• is seriously damaged;
• has an unreadable photograph;
• has been cut or punched;
• has been altered; or
• no longer reflects the holder’s current identity.

A recovered card that was previously reported lost should not be used where ICA has invalidated or replaced it.

Singpass Digital Identity Card

The Singpass application contains a Digital Identity Card known as the Digital IC.

The Digital IC displays information linked to the physical NRIC or long-term pass card.

It may show:

• full name;
• NRIC number or FIN;
• photograph; and
• other identity details.

Singapore government agencies generally accept the Digital IC for in-person identity checks, subject to limited exceptions.

Businesses are also encouraged to accept it for appropriate Singapore transactions.

However, the Digital IC does not replace the Companies House document categories.

Can You Use the Digital IC for Companies House Verification?

Do not rely on the Digital IC as the formal Group A or Group B document.

The Digital IC:

• is not a passport;
• is not the physical PRADO-listed NRIC;
• is not a UK or EU driving licence;
• is not a birth certificate;
• is not a marriage certificate; and
• is not listed separately in the Companies House evidence rules.

An ACSP may review the live Digital IC as supplementary evidence.

For example, it may help confirm:

• current identity information;
• current photograph;
• NRIC number;
• Singpass control;
• consistency with the physical NRIC; or
• information held by Singapore government systems.

Nevertheless, the applicant should still provide the original physical NRIC for the formal person-led document combination.

Do Not Send a Screenshot of the Digital IC

The Digital IC is designed to be presented live within the Singpass application.

A screenshot may not show the security features needed to distinguish a genuine live screen from a copied image.

Do not rely only on:

• screenshot;
• screen recording;
• printed Digital IC;
• photograph of another device;
• exported image;
• QR-code photograph; or
• typed NRIC details.

Where the Digital IC is reviewed, the applicant should open the live Singpass application during the video call.

Singapore NRIC Number

The National Registration Identity Card number is commonly called:

• NRIC number;
• Identity Card number;
• IC number; or
• Singapore personal identification number.

An NRIC number normally contains nine characters.

The number issued to a Singapore citizen or permanent resident generally begins with:

• S; or
• T.

The number remains a personal identifier rather than a photographic identity document.

Do not submit only:

• NRIC number;
• written IC number;
• screenshot showing the number;
• Singpass profile;
• CPF record;
• tax record;
• employment record;
• education record; or
• government account page.

Is an NRIC Number the Companies House Personal Code?

No.

The NRIC number belongs to Singapore’s national registration system.

The Companies House personal code is a separate 11-character code issued after successful Companies House identity verification.

Do not enter any of the following when Companies House asks for the personal code:

• Singapore NRIC number;
• FIN;
• Singapore passport number;
• Singapore driving-licence number;
• Singpass user information;
• CPF account number;
• UK National Insurance number;
• company authentication code;
• Singapore tax reference; or
• immigration application number.

Singpass and MyInfo

Singpass is Singapore’s national digital identity system.

It allows users to:

• access government services;
• access participating private-sector services;
• approve transactions;
• sign documents electronically;
• view personal data;
• use the Digital IC;
• view the Digital Driving Licence; and
• provide verified information through MyInfo.

However, Singpass is an authentication system rather than a formal Companies House identity document.

Can Singpass Replace the Required Documents?

No.

Do not rely only on:

• Singpass login;
• successful authentication screen;
• Singpass profile;
• MyInfo record;
• QR code;
• digital signature;
• Digital IC;
• digital mailbox message; or
• government-service account.

These items may support the wider review, but they do not replace the required passport, physical NRIC or Group B document.

Singapore Biometric Passports

The Singapore ordinary passport is a biometric and machine-readable travel document.

The current PRADO-listed model is:

SGP-AO-05001

Singapore first issued this model on 30 October 2017.

The passport:

• is issued to Singapore nationals;
• contains 64 pages;
• contains an integrated personal-details card;
• contains a black-and-white facial image;
• contains a secondary image;
• contains a transparent window;
• contains visible and ultraviolet security features;
• contains a biometric chip; and
• is machine-readable.

A current Singapore biometric passport normally provides the strongest Group A evidence.

Singapore Passport Validity

Since 1 October 2021, Singapore passports issued to citizens aged 16 or over are generally valid for ten years.

For citizens under 16, the passport is generally valid for five years.

A limited amount of remaining validity from a child’s previous passport may also be added to the new five-year passport.

The ACSP should always check the expiry date printed on the individual passport.

A passport may become unusable before that date where:

• it has been reported lost;
• it has been reported stolen;
• it has been cancelled;
• a replacement passport has been issued;
• the chip is seriously damaged;
• the personal-details page is damaged;
• the photograph no longer supports reliable comparison; or
• the holder’s official name has changed.

Previous Singapore Passport Models

The previous Singapore e-passport model is:

SGP-AO-04001

Singapore first issued this model in August 2006.

It was an electronic passport with a laser-engraved photograph and chip.

However, passports under this earlier model were generally issued with much shorter validity.

As a result, an individual passport under this design will not normally remain current in 2026.

The much older SGP-AO-03001 passport should also be treated as historical evidence rather than a current passport.

An older passport may still help connect:

• former and current names;
• an earlier photograph;
• a former passport number;
• previous nationality information; or
• travel history.

However, it should not be used as current formal evidence outside the limited Companies House passport-expiry rules.

Using a Singapore Passport With GOV.UK One Login

A Singaporean national can normally try the GOV.UK One Login app using a current biometric passport.

The process usually requires the applicant to:

1. photograph the passport’s personal-details page;
2. scan the biometric chip;
3. scan their face;
4. complete the live identity comparison; and
5. answer any remaining identity questions.

The original physical passport must be used.

The app does not accept:

• photocopy;
• scanned PDF;
• screenshot;
• passport photograph displayed on another device;
• passport number without the passport;
• cancelled passport;
• replaced passport; or
• expired passport.

What If the Passport Chip Cannot Be Read?

A failed chip scan does not automatically mean that the passport is false or invalid.

The applicant may first try to:

• remove the phone case;
• turn on near-field communication;
• move the phone slowly over the passport cover;
• place the phone over a different part of the passport;
• retry the scan; or
• use another compatible phone.

Where the app still cannot read the document, an ACSP route may remain available.

The passport may work:

• through different identity document validation technology; or
• through a person-led Option 2 check.

Expired Singapore Passports

An expired passport may still be accepted in limited ACSP cases.

Under technology-led Option 1, a biometric or machine-readable passport may be up to six months expired where the technology can still validate the required security features.

Under person-led Option 2, a passport may be up to 18 months expired.

However, the passport must not have been:

• cancelled;
• replaced;
• reported lost or stolen;
• physically invalidated;
• seriously damaged; or
• altered.

A current passport will normally make the process easier.

Lost, Stolen and Damaged Singapore Passports

A Singapore passport reported lost or stolen should not be used.

This remains important even where the holder later recovers it.

The document may already have been:

• invalidated by ICA;
• recorded as lost;
• entered into international databases; or
• replaced.

Similarly, a passport with serious damage may not pass the required checks.

Damage around the following areas requires particular care:

• personal-details page;
• machine-readable zone;
• photograph;
• passport number;
• transparent window;
• biometric chip;
• laminate; or
• binding.

Use the current replacement passport where one has been issued.

Singapore Temporary Travel Documents

PRADO lists Singapore temporary travel documents, including:

• SGP-AP-05001; and
• SGP-AP-03001.

A temporary travel document may be issued for a limited or urgent purpose.

It may have:

• short validity;
• restricted travel use;
• fewer electronic features;
• limited territorial acceptance;
• no suitable biometric chip; or
• a requirement for later replacement.

A current temporary travel document may potentially provide passport-category evidence.

However, it requires individual review.

The ACSP should confirm:

• exact document type;
• holder’s Singapore nationality;
• reason for issue;
• issue date;
• expiry date;
• photograph;
• travel restrictions;
• whether an ordinary passport later replaced it;
• whether it has been cancelled; and
• whether its security features can be validated.

A current ordinary Singapore biometric passport will normally provide a clearer route.

Singapore Driving Licence

Singapore issues physical photocard driving licences and a Digital Driving Licence through Singpass.

The licence is an official photographic document used to confirm driving entitlement within Singapore.

However, a Singapore driving licence should not automatically be treated as Group A evidence for Companies House.

The reason is that:

• Singapore is not an EU Member State;
• the Companies House driving-licence categories refer to specified UK and EU licences; and
• Singapore driving licences do not currently appear on PRADO’s Singapore document list.

Therefore:

Do not rely on a Singapore driving licence as the formal second Group A document under the current published Companies House route.

An ACSP may still review it as supplementary evidence.

It may help confirm:

• photograph;
• name;
• licence number;
• driving classes;
• current licence status;
• recent official activity; or
• consistency with the passport and NRIC.

Digital Singapore Driving Licence

The Singpass application contains a Digital Driving Licence.

It may show:

• photograph;
• licence number;
• authorised vehicle classes;
• issue information;
• licence status;
• demerit points; and
• eligibility for a Certificate of Merit.

The live Digital Driving Licence contains security features, including an animated lion crest.

However, it should not replace the accepted Companies House document combination.

Do Not Use a Screenshot

Singapore authorities state that businesses should not accept screenshots or screen recordings of the Digital Driving Licence.

The information should be checked within the live Singpass application.

For Companies House purposes, the Digital Driving Licence can support the review but should not replace:

• passport;
• physical pink NRIC;
• UK photocard driving licence;
• eligible immigration document; or
• accepted Group B document.

Singapore Provisional Driving Licence

The Singapore Provisional Driving Licence is issued digitally.

It allows a learner motorist to take practical driving or riding lessons.

The licence is generally valid for two years.

However, the provisional licence:

• is digital;
• does not appear on PRADO;
• is not a UK or EU photocard licence; and
• should not be used as the formal Group A evidence.

It may provide supplementary evidence of recent government activity, but another accepted document combination should be used.

Who Must Complete Companies House Verification?

The requirement applies to Singaporean nationals who are:

• directors of UK limited companies;
• becoming directors of UK companies;
• directors of overseas companies registered in the UK;
• registered as PSCs;
• becoming PSCs;
• forming UK companies as directors or PSCs; or
• applying to become Companies House authorised agents.

Identity verification became a legal requirement on 18 November 2025.

However, this date began a phased transition rather than one identical deadline for every person.

Existing Directors

An existing director normally provides their personal code through the company’s next confirmation statement.

Where the person is a director of several companies, the code must be connected separately to each company.

New Directors

A new director provides the personal code during the appointment process.

Similarly, a proposed director of a newly formed company must provide the code during incorporation.

PSCs

PSCs have separate 14-day compliance periods.

The relevant period depends on whether the PSC is also a director and when Companies House recorded the PSC.

Verification Routes for Singaporean Nationals

Singaporean applicants can use one of two main routes.

GOV.UK One Login

Companies House offers a free direct service through GOV.UK One Login.

Depending on the applicant’s documents and circumstances, the service may ask them to:

• use the GOV.UK One Login app;
• answer security questions; or
• attend a participating UK Post Office.

Using a Singapore Passport

A current biometric Singapore passport provides the clearest app route.

The passport chip, document photograph and live facial scan must pass the app’s checks.

Using a Singapore NRIC

The current app document list does not include a Singapore identity card.

Therefore, a pink NRIC does not normally work in the GOV.UK One Login app.

It may still qualify through an ACSP under person-led Option 2.

Using a Singapore Driving Licence

The app accepts a UK photocard driving licence rather than a Singapore licence.

A Singapore driving licence should therefore not be used as the app document.

Using Singpass

Singpass is separate from GOV.UK One Login.

A Singpass account, Digital IC or MyInfo record does not replace the identity document required by GOV.UK One Login.

Answering Security Questions

Some Singaporean nationals living in the UK may receive the security-question route.

The system may use information linked to:

• UK bank accounts;
• credit cards;
• loans;
• mortgages;
• mobile phone contracts;
• benefits;
• tax records; or
• other UK financial information.

However, an applicant with little UK financial history may find this route difficult.

Name differences can also prevent an automatic match.

For example, UK records may handle the following inconsistently:

• Chinese family-name order;
• Malay patronymic names;
• bin, binte or binti;
• Indian s/o or d/o forms;
• an English name added to a Chinese name;
• a Hanyu Pinyin name shown in brackets;
• an alias marked with @;
• a religious name;
• several given names; or
• a married name.

Post Office Verification

Applicants must begin the online Companies House process before attending a Post Office.

Where the Post Office route is offered, the applicant receives instructions and a QR code.

A Singapore passport will normally provide the clearest document route.

The applicant must present the original document specified in the instructions.

Photocopies, screenshots and digital images are not accepted.

Do not assume that the Post Office will accept:

• Singapore NRIC;
• Digital IC;
• Singapore driving licence;
• Digital Driving Licence;
• Singpass profile;
• NRIC-number printout; or
• digital birth certificate.

Verification Through an ACSP

An ACSP can complete the identity check:

• remotely;
• by video call;
• in person; or
• through supported identity technology.

This route may suit a Singaporean applicant who:

• lives in Singapore;
• lives elsewhere outside the UK;
• cannot use GOV.UK One Login;
• cannot scan the passport chip;
• wants to use a pink NRIC;
• only has one clearly accepted photographic document;
• needs help choosing a Group B document;
• has several name elements;
• has Chinese, Malay or Tamil name differences;
• uses an alias;
• has a religious name;
• has changed their name by deed poll;
• uses a married name;
• has an incorrect date of birth at Companies House; or
• wants a remote solicitor-led process.

How Many Documents Are Required?

Option 1: Technology-Led Check

One photographic document may be enough where suitable technology can validate it.

Eligible document categories include:

• biometric or machine-readable passport;
• UK or EU photocard driving licence;
• biometric identity card from the EU, Norway, Iceland or Liechtenstein;
• specified UK immigration documents;
• UK Frontier Worker permit; or
• eVisa.

For Singaporean nationals, the strongest Option 1 document is usually:

• Singapore biometric passport.

Other possible Option 1 documents include:

• UK photocard driving licence;
• eligible UK immigration document; or
• eVisa.

The pink NRIC does not fall within the Option 1 identity-card category.

Likewise, a Singapore driving licence does not fall within the specified Option 1 driving-licence category.

Option 2: Person-Led Check

A trained person can inspect the original documents remotely or in person.

The applicant must provide either:

• two Group A photographic documents; or
• one Group A document and one Group B supporting document.

Anyone living outside the UK must provide at least one government-issued document.

A passport may be up to 18 months expired where it has not been cancelled or replaced.

Other documents normally need to remain current.

Group A Documents for Singaporean Nationals

Singapore Biometric Passport

The current model is:

SGP-AO-05001

A current passport normally provides the strongest evidence of identity and Singapore citizenship.

Pink Singapore NRIC

The PRADO-listed reference is:

SGP-BO-01001

A current physical pink NRIC may provide Group A evidence through person-led Option 2.

UK Photocard Driving Licence

A Singaporean national living in the UK may use a valid UK photocard driving licence.

A Singapore passport and UK driving licence can provide two strong Group A documents.

Eligible UK Immigration Document

An eligible UK photographic immigration document may provide another Group A option.

Examples may include:

• qualifying biometric residence permit;
• biometric residence card;
• UK Frontier Worker permit;
• photographic government-issued work permit;
• photographic immigration document;
• photographic visa; or
• eVisa through the relevant technology-led process.

Second Passports and Dual Citizenship

Adult Singapore citizens are generally not allowed to retain dual citizenship.

Therefore, a second foreign passport should not be presented as a routine document combination for an adult Singapore citizen.

A second passport may arise in limited cases involving:

• a minor;
• a transitional citizenship position;
• unresolved citizenship status; or
• a person who is required to choose between citizenships.

Where two passports are presented, the ACSP must confirm:

• whether both remain legally valid;
• whether the person is still a Singapore citizen;
• whether Singapore requires the foreign citizenship to be renounced;
• why the names or nationalities differ; and
• whether either passport has been cancelled.

Documents That Should Not Replace Formal Evidence

The following items may provide useful supporting information. However, they should not replace accepted Group A or Group B evidence:

• Singpass account;
• Digital IC;
• MyInfo record;
• Singapore driving licence;
• Digital Driving Licence;
• Provisional Driving Licence;
• NRIC number without the card;
• FIN;
• CPF statement;
• IRAS tax notice;
• HDB correspondence;
• property-tax notice;
• voter information;
• employment pass issued to another nationality;
• school or university card;
• professional membership card;
• bank payment card; or
• screenshot of a government service.

Group B Supporting Documents

Accepted Group B categories include:

• birth certificate;
• adoption certificate;
• marriage certificate;
• civil partnership certificate;
• non-photographic immigration document;
• non-photographic visa;
• non-photographic work permit;
• bank statement;
• mortgage statement;
• utility bill;
• insurance policy;
• UK council tax statement; or
• qualifying UK social-housing agreement.

A Singapore document must be genuine, complete, clear and capable of validation.

Singapore Bank Statements

A Singapore bank statement may provide Group B evidence.

The statement should:

• show the applicant’s full name;
• identify the bank;
• display a recent statement date;
• show genuine account activity;
• remain complete;
• remain legible;
• contain no sign of editing; and
• show the current address where it is used as address evidence.

A complete PDF downloaded directly from online banking will normally provide stronger evidence than a cropped mobile-banking screenshot.

A bank statement may show the name differently from the passport.

For example, it may:

• reverse a Chinese name;
• omit an English name;
• omit bin, binte or binti;
• omit s/o or d/o;
• show initials;
• remove punctuation;
• omit a religious name; or
• use a married name.

These differences do not automatically make the statement unacceptable.

However, the ACSP must connect the statement to the passport and NRIC.

Singapore Utility Bills

A Singapore utility bill may provide Group B evidence where it clearly shows the applicant’s current residential address.

Examples may include:

• electricity bill;
• water bill;
• gas bill;
• fixed-line telephone bill; or
• household internet bill.

The verifier must be able to identify:

• service provider;
• account holder;
• service address;
• billing date;
• account information; and
• connection to the applicant.

A bill in another household member’s name will not normally prove the applicant’s address without further evidence.

A PayNow transaction, GIRO payment or banking screenshot does not amount to the full utility bill.

Singapore Mortgage Statements

A Singapore mortgage statement may provide Group B evidence where it clearly shows:

• applicant’s name;
• identifiable lender;
• current residential address;
• statement date; and
• genuine mortgage information.

An HDB letter, property-tax notice, option to purchase or title search is not automatically the same as a mortgage statement.

Such documents may provide supplementary evidence, but the formal Group B mortgage category should use an actual mortgage statement.

Singapore Insurance Policies

A Singapore insurance policy may provide Group B evidence where it identifies the applicant and shows the current residential address.

Examples may include:

• home insurance;
• buildings insurance;
• contents insurance;
• vehicle insurance; or
• another genuine insurance policy.

A quotation, premium notice, renewal invitation or payment receipt may not amount to the complete insurance policy.

Singapore Birth Certificates

An official Singapore birth certificate may provide Group B evidence.

Since 29 May 2022, ICA has issued digital birth certificates for births registered from that date.

Physical birth certificates are no longer issued for new registrations.

The digital birth certificate is an official document.

It may include:

• child’s registered name;
• sex;
• date and time of birth;
• place of birth;
• parents’ names;
• parents’ identity-document numbers;
• parents’ nationalities;
• ethnic name; and
• registration information.

Using a Digital Birth Certificate

A digital birth certificate may provide Group B evidence where:

• it is the complete official file;
• the issuing authority can be identified;
• its digital verification can be completed;
• it has not been altered;
• it clearly belongs to the applicant; and
• its contents support the claimed identity.

Provide the original digital file rather than:

• screenshot;
• photograph of the screen;
• converted image;
• cropped extract;
• copied text; or
• printout that removes verification data.

Singapore Birth Extract

A birth extract can replace a lost or damaged birth certificate.

Since 27 March 2023, newly issued Singapore birth extracts have been issued digitally.

An adult birth-certificate holder can apply for an extract. Certain parents, guardians and solicitors may also apply in qualifying cases.

The applicant may need to provide:

• name as stated on the birth record;
• sex;
• date of birth;
• birth-certificate number; or
• NRIC number.

A complete digital birth extract may provide Group B evidence.

Singaporeans Born Overseas

Singapore does not register an overseas birth as a Singapore domestic birth.

Where a Singapore citizen was born abroad, the applicant may have:

• foreign birth certificate;
• Singapore passport;
• Singapore citizenship certificate;
• pink NRIC;
• citizenship-by-descent record;
• parents’ Singapore documents; or
• foreign civil-registration evidence.

The foreign birth certificate may provide Group B evidence.

The ACSP may also request:

• official English translation;
• apostille or legalisation where relevant;
• Singapore citizenship evidence;
• current passport;
• current NRIC; and
• documents connecting different name forms.

Singapore Marriage Certificates

An official Singapore marriage certificate may provide Group B evidence.

Singapore has separate systems for:

• civil marriages through the Registry of Marriages; and
• Muslim marriages through the Registry of Muslim Marriages.

Both can produce official marriage records.

Civil Marriage Certificate

After a civil marriage is solemnised and registered, the couple receives a digital certificate of marriage.

The certificate is:

• the official legal proof of marriage;
• issued as a password-protected PDF;
• delivered electronically;
• usable for official purposes; and
• verifiable through the official marriage portal.

Provide the original digital certificate rather than a screenshot.

Duplicate Civil Marriage Certificate

A digital duplicate may be requested for a marriage solemnised in Singapore from 15 September 1961 onwards.

An official duplicate certificate may provide Group B evidence.

Muslim Marriage Certificate

The Registry of Muslim Marriages maintains records of Muslim marriages.

Where an original certificate has been lost or damaged, an applicant may request an official duplicate.

A complete official Muslim marriage certificate may provide Group B evidence.

Use the formal certificate rather than:

• ceremonial document;
• wedding photograph;
• informal religious letter;
• application confirmation;
• online-status screen; or
• screenshot.

Foreign Marriage Certificates

A Singaporean who married abroad may hold:

• foreign marriage certificate;
• apostille or legalisation;
• official translation;
• updated NRIC;
• updated passport;
• former passport;
• deed poll; or
• documents showing a married name.

An official foreign marriage certificate may itself provide Group B evidence.

However, the ACSP may request further documents where:

• the married name differs;
• the marriage has not been reflected in Singapore records;
• the passport remains in the previous name;
• the NRIC contains an additional married name;
• a foreign passport uses another surname; or
• Companies House shows an outdated name.

Digital Marriage Certificates

A digital marriage certificate may provide Group B evidence where:

• it is the complete official PDF;
• the issuer can be identified;
• the certificate can be verified through the official portal;
• the QR code or digital verification remains intact;
• it has not been altered; and
• it clearly relates to the applicant.

Do not provide only:

• screenshot;
• photograph;
• printout without verification details;
• ceremonial certificate;
• copied text; or
• marriage-status display in Singpass.

Marital status shown in Singpass is not the marriage certificate itself.

Singapore Names and Naming Conventions

Singapore is a multicultural country.

Therefore, no single name structure applies to every Singaporean national.

Names may follow:

• Chinese conventions;
• Malay conventions;
• Indian conventions;
• Tamil conventions;
• Eurasian conventions;
• Arab or Muslim conventions;
• Western surname conventions; or
• a combination of several systems.

The ACSP should not assume that the final word is always the surname.

Official Name on the NRIC and Passport

A Singapore passport should normally use the same official name as the holder’s Identity Card.

For a child below the age of 15, the passport name is normally based on the birth certificate.

Once a person changes their official name, they may need to replace both:

• NRIC; and
• passport.

Useful name-change evidence may include:

• deed poll;
• marriage certificate;
• baptism certificate;
• religious certificate;
• court order;
• previous passport;
• previous NRIC; or
• another official record.

Singapore Chinese Names

A Chinese Singaporean name may place the family name before the personal name.

For example:

Tan Mei Ling

may contain:

• Tan as the family name; and
• Mei Ling as the personal name.

A UK record may show the same person as:

• Mei Ling Tan;
• Tan Mei Ling;
• Meiling Tan;
• Mei-Ling Tan;
• M L Tan; or
• Mei Tan.

A difference in name order does not automatically indicate a different person.

The ACSP should compare:

• passport;
• machine-readable zone;
• NRIC;
• birth certificate;
• bank statement; and
• Companies House record.

English Names Used With Chinese Names

A Singaporean Chinese person may also use an English given name.

For example, different records may show:

• Grace Tan Mei Ling;
• Tan Mei Ling Grace;
• Grace Tan;
• Mei Ling Tan; or
• Tan Mei Ling.

The English name may be:

• part of the registered legal name;
• included on the NRIC;
• included on the passport;
• added by deed poll;
• a baptismal or religious name; or
• used only socially.

The ACSP must determine whether the English name forms part of the legal identity.

Chinese Characters and Hanyu Pinyin

Parents may choose to include a Chinese ethnic name on a Singapore birth certificate.

They may also include a Hanyu Pinyin name where it is accompanied by the corresponding Chinese characters.

Where included, the Hanyu Pinyin name may appear in brackets.

For example:

Isaac Tan Chen Xiao Ming

may also be shown with the Chinese characters.

A Hanyu Pinyin name included in the birth certificate may also appear in the passport.

This can result in differences where:

• Companies House omits the bracketed name;
• a bank uses only the English name;
• the passport includes both forms;
• the NRIC shortens the name; or
• another country reverses the order.

Provide the complete identity documents so the ACSP can connect the forms.

Chinese Dialect Spellings

Chinese names may use spellings based on:

• Mandarin;
• Hokkien;
• Teochew;
• Cantonese;
• Hakka;
• Hainanese;
• Foochow;
• another dialect; or
• family convention.

For example, related surname spellings may include:

• Tan and Chen;
• Lim and Lin;
• Lee and Li;
• Wong and Huang;
• Teo and Zhang;
• Goh and Wu;
• Ng and Huang; or
• Chua and Cai.

These spellings should not be treated automatically as equivalent.

The ACSP must rely on the official documents and complete identity history.

Malay Names, Bin, Binte and Binti

Many Malay Singaporean names use a patronymic rather than a hereditary family surname.

A name may include:

• personal name;
• bin, meaning son of;
• binte or binti, meaning daughter of; and
• the father’s name.

For example:

Ahmad bin Ismail

does not necessarily mean that Ismail is a hereditary surname shared by the whole family.

A UK system may:

• treat Ismail as the surname;
• include bin in the surname;
• omit bin;
• treat the patronymic as a middle name;
• record Ahmad Ismail; or
• require the final element to be placed in the surname field.

These differences do not automatically indicate a different identity.

The passport and NRIC provide the main guide.

Compound Malay and Muslim Names

Malay and Muslim names may contain compound or religious elements such as:

• Muhammad;
• Mohamed;
• Mohamad;
• Mohd;
• Abdul;
• Abd;
• Nur;
• Noor;
• Nurul;
• Siti;
• Syed;
• Sharifah; or
• other recognised elements.

Different records may abbreviate, join or separate these names.

For example:

• Muhammad and Mohd;
• Abdul Rahman and Abdulrahman;
• Nur Aisyah and Nuraisyah;
• Mohamed and Muhammad.

The ACSP should compare the complete name rather than relying on one spelling alone.

Indian Singaporean Names

Some Indian Singaporean names use a patronymic system.

The name may include:

• personal name;
• s/o, meaning son of;
• d/o, meaning daughter of; and
• parent’s name.

For example:

Raj Kumar s/o Muthu

may appear elsewhere as:

• Raj Kumar Muthu;
• Rajkumar Muthu;
• Raj Kumar;
• R K Muthu; or
• Kumar Muthu.

A UK system may treat the parent’s name as a hereditary surname.

The ACSP should compare:

• passport;
• NRIC;
• birth certificate;
• bank statement;
• marriage certificate; and
• Companies House record.

Tamil Names

A Tamil ethnic name may appear in Tamil characters on the Singapore birth certificate.

The Latin-script version may be shown differently in:

• passport;
• NRIC;
• bank account;
• UK immigration record; or
• Companies House record.

Spacing, initials and patronymic treatment can also vary.

Accordingly, the verifier should use the complete passport and civil records rather than assuming that a shortened version is incorrect.

Jawi Names

Parents may choose to include a Jawi ethnic name on a Singapore birth certificate.

A Jawi name may not appear on every later record.

For example:

• passport may contain only Latin characters;
• Companies House may contain a shortened Latin version;
• bank statement may omit the Jawi form; and
• Singpass may show only the official Latin-script name.

This does not automatically create an identity mismatch.

Aliases and the @ Symbol

Singapore records may show an alias.

An alias may appear:

• after the @ symbol;
• in an alias field;
• as an earlier name;
• as a religious name;
• as a married name; or
• as an alternative spelling.

For example:

Name A @ Name B

may indicate that the individual is also known by the second name.

A UK system may:

• omit the alias;
• replace @ with “also known as”;
• record only one name;
• treat the alias as a middle name; or
• treat the alias as a former surname.

Provide the passport, NRIC and supporting name-change documents.

Religious and Baptismal Names

A Singapore citizen can apply to include a religious name on the Identity Card.

ICA may require a baptism or religious certificate containing:

• NRIC number; or
• date of birth.

A religious name may appear in some records but not others.

For example:

• NRIC may include the religious name;
• passport may include the updated official name;
• an old bank account may omit it;
• Companies House may show the former name; or
• a foreign passport may use another form.

The religious certificate can help connect the records.

Married Names

Marriage does not produce one universal name outcome for every Singaporean.

A person may:

• retain their existing name;
• include a married name;
• adopt a spouse’s surname;
• use a spouse’s surname socially;
• use a married name professionally;
• retain an earlier passport temporarily; or
• use another name under foreign law.

ICA accepts a marriage certificate as supporting evidence where the holder wants to include a married name on the Identity Card.

Useful evidence may include:

• current passport;
• current NRIC;
• marriage certificate;
• former passport;
• former NRIC;
• deed poll; and
• documents showing the name used at Companies House.

Formal Name Changes

A Singapore citizen who changes their official name may need to provide a deed poll.

After the change, the person may need to replace:

• NRIC;
• passport;
• driving licence;
• bank records;
• Singpass information;
• tax records;
• employment records; and
• Companies House information.

Where Companies House shows the former name, useful evidence may include:

• current passport;
• former passport;
• current NRIC;
• former NRIC;
• deed poll;
• marriage certificate;
• religious certificate;
• baptism certificate;
• court order; or
• another official document connecting the names.

Punctuation, Hyphens and Spacing

Singapore names may contain:

• hyphens;
• apostrophes;
• initials;
• slashes;
• brackets;
• @;
• s/o;
• d/o;
• bin;
• binte;
• binti; or
• several spaces.

A UK system may remove or change these features.

For example, it may:

• remove the slash from s/o;
• remove the @ symbol;
• remove a hyphen;
• join two words;
• separate a compound name;
• omit brackets; or
• treat an initial as a complete given name.

The ACSP should compare the full documents rather than relying only on formatting.

Machine-Readable Passport Name

The passport’s machine-readable zone may format a Singapore name differently from the visible personal-details page.

It may:

• remove punctuation;
• remove @;
• remove slashes;
• remove hyphens;
• merge spaces;
• shorten a long name;
• omit brackets; or
• divide surnames and given names differently.

The ACSP should compare:

• visible passport name;
• machine-readable zone;
• NRIC;
• birth certificate;
• marriage certificate;
• deed poll;
• bank statement; and
• Companies House record.

Check the Date of Birth

The date of birth linked to the Companies House personal code must match the date held by Companies House.

Problems can arise where:

• someone made an error during incorporation;
• the Companies House record contains the wrong date;
• the passport and company record differ;
• the applicant entered the code incorrectly;
• the ACSP submitted incorrect information;
• UK and Singapore date formats were confused; or
• an old document contains incorrect information.

Use:

• passport;
• NRIC;
• birth certificate; and
• other official civil records.

Where the Companies House date of birth is wrong, correct it before attempting to connect the personal code.

Singapore Addresses and Address History

The ACSP must collect:

• the applicant’s current home address; and
• address history for the previous 12 months.

A Singapore applicant’s documents may show different addresses because:

• NRIC contains an earlier registered address;
• the applicant lives permanently abroad;
• the passport does not show a home address;
• the bank uses a correspondence address;
• the utility account is in a spouse’s or parent’s name;
• the person recently moved;
• the applicant has both Singapore and UK homes; or
• an HDB address is formatted differently across systems.

The applicant must provide the actual current residential address.

Where the NRIC shows an earlier address, use a current Group B document such as:

• bank statement;
• utility bill;
• mortgage statement;
• insurance policy; or
• UK council tax statement where applicable.

Same-Day Remote Verification

Ginkgo Advisory is registered with Companies House as an ACSP.

Our solicitor-led service can arrange remote Companies House identity verification by video call for Singaporean directors and PSCs.

Same-day identity checks and ACSP submission may be available where:

• the documents are reviewed and approved in advance;
• the applicant provides all required details;
• the document combination meets the standard;
• the applicant has the original documents;
• the verifier can validate them;
• the applicant appears clearly on camera;
• the Companies House information matches; and
• no unresolved compliance concern remains.

Strong person-led combinations include:

• Singapore passport and pink Singapore NRIC;
• Singapore passport and UK photocard driving licence;
• Singapore passport and eligible UK immigration document;
• Singapore passport and bank statement;
• Singapore passport and utility bill;
• Singapore passport and mortgage statement;
• Singapore passport and insurance policy;
• Singapore passport and birth certificate; or
• Singapore passport and marriage certificate.

Singpass, Digital IC, Digital Driving Licence and the Singapore driving licence should not replace the formal accepted combination.

Remote Verification Process

Step 1: Send the Documents

For a passport, provide:

• complete personal-details page;
• complete machine-readable zone;
• observations pages;
• name-amendment pages; and
• relevant endorsements.

For a physical NRIC, send the front and reverse.

Where a Singapore driving licence or Digital IC is supplied as supplementary evidence, send the available information requested by the verifier.

For a Group B document, send the complete file rather than a cropped image.

Applicants must also provide:

• full name;
• all former names;
• date of birth;
• current residential address;
• previous 12 months of address history; and
• individual email address.

Step 2: Confirm the Document Combination

The review may cover:

• passport model;
• passport chip;
• passport expiry date;
• whether the passport was cancelled or replaced;
• pink or blue Identity Card;
• PRADO-listed NRIC model;
• NRIC re-registration;
• lost or replaced NRIC;
• Singpass Digital IC;
• Singapore driving licence;
• Group B document;
• Chinese name order;
• Hanyu Pinyin name;
• Malay patronymic structure;
• bin, binte or binti;
• Indian s/o or d/o;
• ethnic names;
• religious names;
• aliases;
• married and former names;
• current address; and
• Companies House information.

Where the proposed documents do not meet the standard, a stronger combination will be identified before the video call.

Step 3: Attend the Video Call

During the call, the applicant must:

• appear clearly on camera;
• show the original documents;
• move or tilt them when requested;
• display visible security features;
• confirm personal details;
• complete the facial comparison; and
• answer relevant identity questions.

The verifier must be satisfied that:

• the applicant is a real person;
• the documents appear genuine;
• the identity belongs to the applicant; and
• the evidence meets the Companies House standard.

Step 4: ACSP Submission

After the checks, the ACSP submits the required verification information to Companies House.

The ACSP normally retains rather than submits the identity-document copies.

The records must be kept for seven years.

These records include:

• copies of documents;
• supporting evidence;
• checks completed;
• failed verification attempts; and
• other required information.

Step 5: Receive the Personal Code

Companies House sends the personal code to the applicant’s individual email address.

The applicant should:

• confirm that the email address is correct;
• ensure that the account is accessible;
• check the spam or junk folder;
• keep the code secure; and
• share it only with a trusted adviser or company administrator.

Companies House controls the timing of the email.

Using the Personal Code

Directors

An existing director normally connects the personal code through the company’s next confirmation statement.

A new director provides it during appointment.

Where the person is a director of several companies, the code must be connected separately to each appointment.

PSCs

A PSC must connect the code separately to the PSC role.

This applies even where the same person has already used the code as a director.

Director and PSC of the Same Company

As a director, the person provides the code through the company’s confirmation statement.

As a PSC, the person must use the separate PSC service during the relevant 14-day period.

That period normally starts on the day after the company’s confirmation statement date.

PSC Who Is Not a Director

A PSC who is not a director of the same company normally provides the code during the first 14 days of their birth month.

New PSC

A new PSC may provide the code when first added to the Companies House register or within 14 days of being added.

How Ginkgo Advisory Can Help

Ginkgo Advisory can help Singaporean nationals by:

• reviewing Singapore biometric passports;
• checking whether a passport matches SGP-AO-05001;
• reviewing older Singapore passport models;
• assessing whether a passport should work through GOV.UK One Login;
• checking passport-chip problems;
• reviewing expired Singapore passports;
• checking whether a passport has been cancelled or replaced;
• reviewing pink Singapore NRICs;
• distinguishing a pink citizen NRIC from a blue permanent resident IC;
• checking whether the NRIC matches SGP-BO-01001;
• reviewing NRIC re-registration issues;
• checking lost, damaged or replaced NRICs;
• explaining why the NRIC does not qualify under Option 1;
• reviewing Singpass Digital IC as supplementary evidence;
• explaining why the Digital IC does not replace the physical NRIC;
• reviewing Singapore driving licences as supplementary evidence;
• explaining why the Singapore driving licence does not automatically qualify as Group A;
• reviewing Digital Driving Licence information;
• confirming the correct Group A and Group B combination;
• reviewing Singapore bank statements and address documents;
• checking Singapore digital birth certificates and birth extracts;
• checking civil and Muslim marriage certificates;
• validating official digital civil documents;
• reviewing foreign certificates for Singaporeans born or married abroad;
• reviewing Chinese name order;
• checking Chinese characters and Hanyu Pinyin names;
• reviewing Malay names using bin, binte or binti;
• reviewing Indian names using s/o or d/o;
• checking Tamil and Jawi ethnic names;
• reviewing aliases and the @ symbol;
• connecting religious and baptismal names;
• checking deed-poll changes;
• connecting married and former names;
• identifying date-of-birth and address differences;
• arranging the video call;
• completing the ACSP checks; and
• submitting the verification to Companies House.

Frequently Asked Questions

Can I Use My Singapore Passport?

Yes.

A current Singapore passport provides strong Group A evidence.

The current ordinary passport model is SGP-AO-05001.

Is the Singapore Passport Biometric?

Yes.

The current passport contains a biometric chip and is machine-readable.

How Long Is a Singapore Passport Valid?

Passports issued from 1 October 2021 are generally valid for:

• ten years for a citizen aged 16 or over; or
• five years for a citizen under 16.

Always check the printed expiry date.

Can I Use My Singapore Passport in the GOV.UK One Login App?

Potentially.

The chip, passport photograph and facial comparison must pass the app’s checks.

What If the Passport Chip Does Not Work?

The passport may still qualify through an ACSP.

A person-led Option 2 check may remain available where the original physical passport can be examined and validated.

Can I Use an Expired Singapore Passport?

Potentially.

Option 1 may permit a biometric or machine-readable passport that expired within the previous six months.

Option 2 may permit a passport that expired within the previous 18 months.

The passport must not have been cancelled or replaced.

Can I Use a Cancelled Singapore Passport?

No.

A cancelled passport may provide historical evidence but cannot provide current formal identity evidence.

Can I Use a Lost Passport That I Later Recovered?

No.

A passport reported lost or stolen should not be used.

Can I Use an Older Singapore Passport?

Older passport models will not normally remain current in 2026.

They may provide historical name or identity evidence, but a current passport should be used for the formal check.

Can I Use a Singapore Temporary Travel Document?

Potentially, but it requires individual review.

A temporary travel document may have short validity, restricted use or fewer electronic security features.

Can I Use My Pink Singapore NRIC?

Yes, potentially under person-led Option 2.

The Singapore citizen identity card appears on PRADO as SGP-BO-01001.

Is the Pink NRIC Group A?

Potentially, yes.

It can fall within Group A as another photographic identity document listed on PRADO.

Can I Use the Pink NRIC Under Option 1?

No, not under the current identity-card category.

Option 1 limits qualifying biometric identity cards to the EU, Norway, Iceland and Liechtenstein.

Can I Use a Blue Singapore Identity Card?

A blue Identity Card belongs to a Singapore permanent resident and does not prove Singapore citizenship.

It should not be described as a Singapore citizen NRIC.

Does a Singapore NRIC Expire?

PRADO describes the card as valid indefinitely.

However, holders must re-register at specified ages, and a card can become invalid or unsuitable if it is lost, damaged, replaced or no longer reflects current details.

When Must I Re-Register My NRIC?

Singapore citizens and permanent residents normally re-register:

• at age 30; and
• at age 55.

Re-registration may not be required where a replacement card was issued within the previous ten years.

Can I Use an Old NRIC After Re-Registration?

No.

Use the current replacement card.

Can I Use a Lost NRIC That I Later Recovered?

Do not use it where the card was reported lost, invalidated or replaced.

Can I Use the Singpass Digital IC?

Do not rely on it as the formal document.

It may provide supplementary live identity evidence, but it does not replace the physical PRADO-listed NRIC.

Can I Send a Screenshot of My Digital IC?

No.

The Digital IC should be presented live within Singpass. A screenshot does not provide the same security features.

Can I Use Singpass?

Do not rely on Singpass as the formal identity document.

It may support the review but does not replace an accepted passport, physical NRIC or Group B document.

Can I Use My NRIC Number?

No.

The NRIC number is a personal identifier rather than a photographic identity document.

It is also different from the Companies House personal code.

Can I Use My Singapore Driving Licence?

Do not rely on it as the formal second Group A document under the current published route.

Singapore driving licences do not currently appear on PRADO, and Singapore is not an EU country.

Can I Use My Digital Driving Licence?

Do not rely on the digital licence as the formal document.

It may provide supplementary evidence when displayed live within Singpass.

Can I Send a Screenshot of My Digital Driving Licence?

No.

Singapore authorities advise organisations not to accept screenshots or screen recordings of the Digital Driving Licence.

Can I Use a Singapore Provisional Driving Licence?

Do not rely on it as formal Group A evidence.

The licence is issued digitally and does not fall within the specified UK or EU photocard categories.

Can I Use a Singapore Bank Statement?

Potentially.

A bank statement falls within Group B.

It must be genuine, complete, clear and capable of validation.

Can I Use a Singapore Utility Bill?

Potentially.

A utility bill falls within Group B where it clearly shows the applicant’s current residential address.

Can I Use a Singapore Mortgage Statement?

Potentially.

A mortgage statement may provide Group B evidence where it clearly shows the current home address.

Can I Use a Singapore Insurance Policy?

Potentially.

An insurance policy may provide Group B evidence where it identifies the applicant and shows the current address.

Can I Use an HDB Letter?

An HDB letter may provide useful supplementary address information.

However, it should not automatically replace a listed Group B bank statement, mortgage statement, utility bill or insurance policy.

Can I Use a Singapore Birth Certificate?

Potentially.

An official Singapore birth certificate falls within the Group B birth-certificate category.

Can I Use a Digital Singapore Birth Certificate?

Potentially.

Provide the complete original digital file with its verification information intact.

Can I Use a Singapore Birth Extract?

Potentially.

A digital birth extract replaces a lost or damaged Singapore birth certificate and may provide Group B evidence.

Can I Use a Foreign Birth Certificate?

Potentially.

Singapore does not register overseas births as domestic Singapore births.

Provide the foreign certificate together with any required translation, authentication and Singapore citizenship evidence.

Can I Use a Singapore Marriage Certificate?

Potentially.

An official civil or Muslim marriage certificate falls within the Group B marriage-certificate category.

Can I Use a Digital Marriage Certificate?

Potentially.

Provide the official password-protected PDF or digital duplicate rather than a screenshot.

Is My Singpass Marital Status the Marriage Certificate?

No.

The marital-status entry in Singpass is not the formal marriage certificate.

Can I Use a Muslim Marriage Certificate?

Potentially.

Use the complete official certificate or official duplicate issued through the Registry of Muslim Marriages.

Can I Use a Foreign Marriage Certificate?

Potentially.

Provide the complete official certificate together with any required translation, authentication and Singapore linking evidence.

Do Singapore Documents Need an English Translation?

Most Singapore documents contain English.

However, a foreign birth or marriage certificate may require an official English translation.

Ethnic names in Chinese, Jawi or Tamil should be reviewed together with the official Latin-script name.

What If My Chinese Name Appears in a Different Order?

Provide the complete passport and NRIC.

A Chinese family name may appear first in one record and last in a UK record.

The ACSP should compare the labelled fields and complete identity information.

What If I Use an English Name With My Chinese Name?

Provide documents showing both forms.

The ACSP must determine whether the English name is part of the registered identity or is used only socially.

What If My Passport Includes a Hanyu Pinyin Name in Brackets?

Provide the birth certificate and passport.

A Hanyu Pinyin name included in the birth certificate may also appear in the passport.

Companies House may omit the bracketed name, so the different forms must be connected.

What If My Name Contains Bin, Binte or Binti?

Provide the complete passport and NRIC.

These words normally form part of a Malay patronymic structure. A UK system may omit them or treat the father’s name as a surname.

What If My Name Contains S/O or D/O?

Provide the complete document set.

These terms may indicate an Indian patronymic relationship rather than a hereditary surname.

What If My Name Contains an @ Symbol?

The @ symbol may identify an alias or alternative name.

Provide the passport, NRIC and supporting records so the ACSP can connect both forms.

What If I Added a Religious or Baptismal Name?

Provide the religious or baptism certificate together with the current and former identity documents.

What If I Changed My Name by Deed Poll?

Provide:

• deed poll;
• current passport;
• current NRIC;
• former passport;
• former NRIC where available; and
• documents showing the name used at Companies House.

What If I Use a Married Name?

Provide:

• current passport;
• current NRIC;
• marriage certificate;
• former passport;
• deed poll where relevant; and
• documents showing the Companies House name.

What If Companies House Omits One of My Names?

A shortened company record may still relate to the same person.

Provide the passport, NRIC and supporting documents showing the full registered name.

Can an Adult Singaporean Use a Second Foreign Passport?

Adult Singapore citizens are generally not permitted to retain dual citizenship.

A second passport therefore requires careful review of the person’s current citizenship status.

What If My Date of Birth at Companies House Is Wrong?

Correct the Companies House record before attempting to connect the personal code.

The date of birth linked to the code must match the company record.

What If My NRIC Shows an Old Address?

Use a current Group B address document.

The applicant must provide the actual home address and the previous 12 months of address history.

Can I Verify My Identity While Living in Singapore?

Yes.

An ACSP can complete the process remotely where the documents meet the Companies House standard and the video process allows the verifier to confirm the applicant’s identity.

Do I Always Need Two Documents?

Two documents are required for person-led Option 2.

One eligible document may be enough under technology-led Option 1.

Must I Post My Original Singapore Passport or NRIC?

Usually not for an approved remote video process.

Clear images are sent first, while the original documents are shown during the video call.

Can I Use One Code as Both Director and PSC?

Yes.

However, the code must be connected separately to each role.

Can the Verification Be Completed on the Same Day?

Same-day identity checks and ACSP submission may be available where the complete document set is approved in advance.

Companies House controls the later issue and delivery of the personal code.

Need Companies House Verification for a Singaporean Director or PSC?

Singaporean nationals will usually have one of these practical routes:

• Singapore biometric passport and current pink Singapore NRIC;
• Singapore passport and accepted Group B supporting document;
• Singapore passport and UK photocard driving licence;
• Singapore passport and eligible UK immigration document; or
• one eligible Singapore biometric passport under Option 1.

The pink Singapore NRIC provides a particularly useful second Group A document under the person-led route because it appears on PRADO.

However, applicants should not currently rely on:

• blue permanent resident IC as proof of Singapore nationality;
• Singpass Digital IC as the formal document;
• Singapore driving licence as formal Group A evidence;
• Digital Driving Licence;
• Provisional Driving Licence;
• NRIC number alone; or
• Singpass profile alone.

Some cases need extra care, including those involving:

• unreadable passport chips;
• older Singapore passports;
• expired passports;
• cancelled or replaced passports;
• lost or stolen documents;
• temporary travel documents;
• outdated NRIC photographs;
• missed NRIC re-registration;
• pink and blue Identity Card confusion;
• lost or replaced NRICs;
• Digital IC screenshots;
• Chinese name order;
• English and Chinese name combinations;
• Hanyu Pinyin names;
• bin, binte or binti;
• s/o or d/o;
• aliases using @;
• religious or baptismal names;
• deed-poll changes;
• married or former names;
• adult dual-citizenship concerns;
• digital birth or marriage certificates;
• incorrect date of birth;
• old NRIC address; or
• information that does not match the Companies House register.

Ginkgo Advisory can review the documents, confirm the best route and arrange remote Companies House identity verification by video call.

Same-day identity checks and ACSP submission may be available where the applicant provides a complete and suitable document set.