Need to meet a UK Companies House PSC deadline and GOV.UK verification is not working? For applicants connected with Finland, Ginkgo Advisory offers a paid solicitor-led, remote ACSP identity-verification route with express same-day checks and submission available for eligible cases. If your deadline is close, your first task is to establish the correct PSC filing window, whether you already have a personal code, and whether any extension is still available. The ACSP route does not itself extend a deadline.
In brief: If the PSC deadline has not passed, consider the official PSC extension service alongside an express ACSP identity check. After two online extensions, a further request uses the evidence-based application. A blocked GOV.UK app is not a waiver of the underlying legal requirement.
PSC identity verification deadlines relevant to Finland
From 18 November 2025, Companies House made identity verification mandatory, subject to phased timing for existing roles. The date that matters is the due date for the individual’s actual PSC or director role. The generic 12-month transition is not an automatic extension of every personal filing deadline.
| Role or circumstance | Action |
|---|---|
| Existing director | Provide the personal code through the relevant company confirmation statement process. Check the company’s specific filing date. |
| Existing PSC who is also a director of the same company | Provide the code separately as a PSC during the 14-day window that starts the day after the company’s confirmation statement date. |
| Existing PSC who is not a director of that company | Normally provide the code within the first 14 days of the PSC’s birth month, subject to the official timing rules. |
| PSC added after 18 November 2025 | Provide the code when added to the register or within 14 days of being added. |
| PSC approaching a deadline without a code | Consider an online extension before the current deadline; do not assume it is automatic. |
A person who is both a director and a PSC normally verifies identity once but uses their personal code in both role processes. The Companies House register and official deadline rules should determine the due date—not the country in which the PSC lives.
How Companies House handles non-compliance
Companies House takes a proportionate approach to identity-verification compliance, including information and reminders before further action where appropriate. Persistent non-compliance can lead to a default notice, financial penalties or other enforcement depending on the circumstances. Read the official Companies House enforcement framework.
Directors who continue to act without required verification and PSCs who do not meet their obligations can face distinct statutory consequences. Read the Companies House non-compliance policy. A same-day ACSP appointment can help achieve compliance going forward; it does not retrospectively eliminate a missed due date.
First and second PSC extensions: act before the deadline
If you cannot supply the PSC verification statement on time, Companies House allows an online request for an extension of up to 14 days, at the registrar’s discretion. The request must be made before the current deadline. Where two online extensions have already been obtained, the separate evidence-based process applies to any further request.
- Before the current deadline: use the PSC verification and extension service to request an extension; a qualifying request can move the due date by up to 14 days.
- If two online extensions have already been granted: use the formal third-or-further extension application rather than treating the dedicated form as a first-time request.
- For the further request: provide the PSC’s Companies House name, company number, reason, and supporting evidence. The official form explains acceptable examples and allows up to two documents.
- Decision: an examiner decides whether to grant another extension of up to 14 days. If refused, the existing deadline remains; the request is not itself confirmation of a new deadline.
- After the deadline has passed: the official extension route cannot be used retrospectively. Seek prompt compliance and review any default letter or representation deadline separately.
After two extensions: how the evidence form works
The official form for further PSC extensions states that it is only for PSCs who have already had two online extensions. A separate request is needed for each PSC role held at a different company. The applicant supplies the PSC’s name as recorded, the company number, the reason for needing more time and supporting documents.
- ID documents not yet received: a dated application acknowledgement may explain the delay.
- Post Office appointment: an appointment communication may support why verification has not yet been completed.
- Prolonged technical fault: dated evidence from the service provider may show why the digital check could not be completed.
- Incorrect PSC record: evidence of a submitted correction can explain why the code cannot be linked.
- Other documented circumstances: the form sets out evidence requirements for particular needs, which are assessed on their merits.
The form allows up to two supporting documents. An examiner decides whether to grant another extension of up to 14 days; if it is refused, the current deadline still applies. Sending the form is not, by itself, an approved extension.
Ginkgo Advisory’s same-day ACSP identity verification route
For applicants connected with Finland, our London-based legal consultant KH Lam, LLB, LLM—a practising solicitor of England and Wales personally registered as a Companies House ACSP—oversees the identity checks. Our service can be completed remotely where the documents and checks are suitable, with express same-day checks and submission available subject to availability and eligibility.
- Describe the Companies House role. Tell us whether you are a director, an individual PSC or both; identify the company number and the deadline you have been given.
- Explain the GOV.UK problem. Say whether the issue is unsupported ID, a phone-chip or face scan, security questions, account access, or a mismatch between your ID and Companies House record.
- Send document details for initial review. Provide the document types, issuing countries and expiry dates. We will explain how to submit sensitive documents securely after acceptance.
- Complete professional checks. Our ACSP-registered legal consultant supervises the appropriate evidence checks and remote identity-verification call where suitable.
- Submit and use the result. Following successful checks and ACSP submission, Companies House sends the personal code to the email address supplied; you must then provide it for each relevant role through the appropriate Companies House service.
If you are in Finland, the UK obligation depends on your Companies House role, not on where you live. The relevant identity document must be individually reviewed; overseas status is not, by itself, a reason to assume the GOV.UK One Login route or an ACSP route will succeed or fail.
You can contact the team without first exhausting the free GOV.UK One Login route. Express scheduling may be helpful when a PSC is within a short filing window, but it is still necessary to satisfy all statutory verification checks, obtain the Companies House code and submit the PSC role statement.
If your personal code exists but the PSC filing fails
A code may already exist because you verified as a director or for another UK company. Before paying for another verification, check whether the problem is a name or date-of-birth mismatch, missing access to the original email, or a separate PSC statement not yet submitted. Official guidance on personal codes explains how codes are used and why the same person can have several role obligations.
If the PSC deadline has passed
The standard PSC extension request must be made before the deadline. Where the due date has already passed, ask for help with the outstanding identity check and PSC filing, and separately review any Companies House default letter. The enforcement policy explains that representations may be invited in exceptional cases and must be supplied within the period specified; that is not the same as a late PSC extension.
Photographic ID and PRADO: supporting context
PRADO’s Finland category may help identify a document model when your documents are reviewed. It does not itself approve that document for Companies House. The ACSP must comply with the identity verification standard; for human-checked Option 2 there are specific combinations of Group A photo ID and Group B evidence. Tell us what documents you actually have before assuming eligibility.
Get express PSC verification assistance for Finland
Send an initial enquiry to certify@ginkgoadvisory.com with the UK company number, whether you are director and/or PSC, your country of residence, the date of your PSC deadline, whether you have used one or two extensions already, and whether you currently hold a personal code. Please do not send passwords, one-time codes or sensitive ID images in an unsecured initial enquiry.
Read our Companies House ACSP service page and contact Ginkgo Advisory. For troubleshooting the free route, see the paired Companies House identity verification guide.
Frequently asked questions
What should a PSC connected with Finland do if GOV.UK One Login cannot verify them?
Check whether the deadline is still open and whether a registered ACSP can complete the identity check using suitable evidence. Ginkgo Advisory offers an express solicitor-led route for eligible cases; the correct PSC statement still needs to be filed.
Does an ACSP application automatically extend a PSC deadline?
No. Identity checks by an ACSP and requesting a deadline extension are different processes. An extension must be sought through the official Companies House PSC service before the due date.
Can a PSC request a third extension?
If two online extensions have already been granted, a further application is possible before the existing deadline through the official evidence-based form. An examiner decides whether a further period of up to 14 days is justified.
What evidence might Companies House request for another PSC extension?
The official form requests an explanation and dated supporting documents. Examples may include technical-fault evidence, a pending ID-document application, a scheduled Post Office route or proof that a correction has been submitted. The form allows a maximum of two uploads.
If the PSC already has a personal code, is a new identity check necessary?
Usually not. First check the code, record details and whether a PSC role statement still needs submitting. A new paid verification generally is not the appropriate fix for a missing PSC filing.
What happens when the extension deadline has already passed?
The published PSC extension route is unavailable after the deadline. Complete any outstanding verification and PSC submission as soon as practicable and address any notice or representation opportunity within the time specified.
Will same-day ACSP verification guarantee a Companies House personal code on the same day?
No. Ginkgo can offer same-day checks and submission in eligible cases, but completion depends on the evidence and checks. Companies House controls the timing of code delivery to the applicant’s email.