TRO London Agent Submission, Authorisation Letter, Fees and Processing Time for UK Documents Used in Taiwan

The Taipei Representative Office in the UK states that it does not take responsibility for third-party services, including agents, post offices and delivery service providers.

If an agent, friend or family member acts on your behalf, you should prepare the agent submission documents carefully before posting the application to TRO London.

Application Form Signed by the Applicant

The agent should enclose the same authentication application form signed by the applicant.

TRO accepts a form with the applicant’s scanned signature. However, the agent must complete the agent information section on the form and add the agent’s wet signature.

This helps TRO London identify both the applicant and the authorised agent handling the document authentication application.

Original Letter of Authorisation with One Photocopy

The agent must provide an original Letter of Authorisation, together with one photocopy.

The applicant must sign the authorisation letter. TRO requires the applicant’s signature to be notarised as genuine by a notary, solicitor or R.O.C. overseas office.

The TRO authorisation letter template confirms that the applicant authorises the agent to present and collect documents for authentication purposes at the Taipei Representative Office in the UK. It also states that the signature must be notarised as genuine and that the agent can be either an individual or a company.

TRO does not accept alternative formats. You should follow the required authorisation letter format to avoid delay or rejection.

Agent’s Identification Documents

The agent should provide clear and high-quality identification documents.

This should include:

• a clear, unobstructed photocopy of the agent’s valid passport
• a copy of the agent company’s certificate of incorporation, if applicable

If a professional agency acts for the applicant, the company document helps TRO London identify the organisation handling the submission.

TRO may request extra supporting documents depending on the circumstances of the application.

TRO London Processing Time

The processing time starts from the date when TRO receives both:

• the payment, or proof of payment
• all required documents

The processing time does not include postal delivery time.

TRO may extend the processing time where necessary.

TRO London Authentication Fee and Processing Time

Service	Fee	Processing Time
Standard authentication, per document / per apostille	£12	Collection or posting on the 9th working day
Express authentication, per document / per apostille	£18	Collection or posting on the 5th working day

Postage for Overseas Addresses

Service	Fee	Delivery Schedule
DHL Overseas Express Worldwide service	£70	3–4 working days, delivery aim by DHL

Postage for UK Addresses

Service	Fee	Delivery Schedule
Special Delivery	£11	1–2 working days

How Ginkgo Advisory Can Help

Ginkgo Advisory assists clients who need to use UK documents in Taiwan.

We can help with the UK-side process before and after TRO London submission, including:

• checking whether your document needs solicitor or notary certification before apostille
• arranging our 2 working days UK FCDO apostille service
• preparing the document for TRO London legalisation
• checking whether you need the original document, photocopies and passport copies
• assisting with the TRO authentication application form
• assisting with the TRO authorisation letter where an agent submits for you
• arranging TRO London postal submission
• helping coordinate return courier delivery to Taiwan or another overseas address

This helps keep the process clear from the beginning, especially if you are already in Taiwan, Hong Kong or another overseas location and need UK-side handling.