Solicitor-Led UK–UAE Apostille & Legalisation Support
Our solicitor can assist with the full chain:
Verification · Certification · FCDO Apostille
UAE Embassy London Attestation · UAE MoFA Attestation
About the Author
Kwok is a practising solicitor based in London, admitted in England & Wales and regulated by the Solicitors Regulation Authority. He is registered with the Foreign, Commonwealth & Development Office. Kwok has worked as legal counsel and in-house solicitor across leading firms and corporations. He personally oversees every apostille and legalisation case at Ginkgo Advisory, ensuring consistency, accuracy, and end-to-end quality control.
Kwok Lam
Legal Consultant of Ginkgo Advisory
What Happens After You Pay on the MoFA Portal?
After you pay successfully on the MoFA Portal, the next step depends on the service option you selected during your application.
You may either:
Arrange courier collection and return from your address
Submit and collect the document at a VFS Global UAE Attestation Centre
Therefore, you should check your selected service carefully after payment.
Option 1: Collect and Drop Documents From Your Address
If you choose collection and delivery from your address, you will receive an email confirmation.
This email will include the shipment details and the courier air way bill number, also known as the AWB number.
A VFS courier partner will then contact you by phone call or SMS to arrange collection of your documents.
This usually happens within 24 hours after you submit the application successfully on the MoFA Portal.
How to Prepare Your Documents for Courier Collection
Before the scheduled pick-up, place your documents in a sealed envelope.
You should also secure the envelope properly before handing it to the courier.
When the courier arrives, check the AWB number in your email against the AWB shown by the courier agent.
This helps you confirm that the courier collection matches your MoFA attestation application.
If the Courier Cannot Collect Your Documents
If the courier cannot collect your documents successfully, the courier partner will make further collection attempts.
You should receive a phone call or SMS about the collection attempts.
VFS courier partners follow document handling guidelines and provide track-and-trace tools to help protect your documents during the process.
Option 2: Submit Documents to a VFS Service Centre
If you choose to submit your documents at a service centre, you will receive a confirmation email.
This email will include a link to select the relevant VFS Global UAE Attestation Centre.
It will also show the centre address and operational hours.
You may visit the specified VFS Global Centre during working hours to drop off or collect your documents in person.
Can Someone Else Submit the Documents for You?
Yes. You can authorise another person to submit the documents on your behalf.
They should bring a copy of the payment receipt when submitting the documents.
Do Not Add Extra Documents
Do not include extra supporting documents that were not included in your original application.
Any additional documents in the shipment will not be considered for attestation.
If VFS needs supporting documents, they will request them by email before collection or before in-centre receipt.
VFS Call Centre Support
For questions about your online application, you can contact the VFS call centre.
You may call them for help with:
New application submission
Existing applications
Technical support
Pick-up status
Document delivery status
Processing time
VFS service fees
Other application issues
The VFS call centre number is:
+44 2036682998
How Ginkgo Advisory Can Help
Ginkgo Advisory helps clients prepare UK documents before they reach the UAE attestation collection stage.
For UK-issued documents, we can assist with:
Solicitor authentication
Authenticity verification
Solicitor certification
FCDO apostille
2 working day UK apostille service, where suitable
Preparation before UAE Embassy and MoFA attestation
Our solicitor certification can go beyond a basic “certified true copy” where needed.
Where appropriate, we verify the authenticity of the document with the issuing body, official source or accepted verification platform before certification.
This helps reduce the risk of rejection, delay or unnecessary courier issues before the document enters the UAE attestation process.
Key Takeaway
After you pay on the MoFA Portal, you must follow the document collection route you selected.
If you choose courier collection, check the AWB number, pack the documents in a sealed envelope and wait for the VFS courier partner.
If you choose a VFS service centre, follow the confirmation email and attend the selected centre during working hours.
In both cases, do not add extra documents unless VFS asks for them.
Contact Us
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Suite 161, 30 Red Lion Street, Richmond, London
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