ACRO Police Certificate Application Support and FCDO Apostille: About ACRO and the Apostille Route

如果您需要申请 ACRO 警方证明，并随后办理 英国 FCDO 海牙认证，银杏顾问可以通过两种实际方式协助您。

您可以自行申请证明，并要求 ACRO 将证明原件直接寄送至我们伦敦办公室；也可以委托银杏顾问代您申请证明，并随后安排海牙认证。

---

Option 1: You Apply for the ACRO Police Certificate Yourself

您可以自行完成 ACRO 警方证明 申请。

申请过程中，您可以要求 ACRO 将证明原件直接寄送至我们伦敦办公室。

我们收到证明原件后，如文件适用于我们的加急海牙认证路径，银杏顾问可以为您安排 2 个工作日英国 FCDO 海牙认证。

如果您希望自行管理 ACRO 申请流程，但希望在海牙认证阶段获得专业协助，这一方式会比较适合。

The process is:

您提交 ACRO 申请 → ACRO 将证明原件寄送至我们伦敦办公室 → 银杏顾问安排英国 FCDO 海牙认证 → 我们将完成海牙认证的证明寄回给您

---

Option 2: Ginkgo Advisory Applies for the ACRO Police Certificate for You

如果您希望采用托管流程，银杏顾问可以代您申请 ACRO 警方证明。

ACRO 出具证明后，我们可以为您安排 英国 FCDO 海牙认证。

This option may suit applicants who want support with the ACRO application and the apostille process.

The process is:

银杏顾问准备 ACRO 申请 → ACRO 出具证明 → 银杏顾问安排英国 FCDO 海牙认证 → 我们将完成海牙认证的证明寄回给您

---

About ACRO

ACRO was founded in 2006 and has grown significantly since then. It now employs more than 300 people.

ACRO’s vision is:

People protecting people — making you safer as trusted global leaders in criminal history information.

Its purpose is to support UK and international law enforcement by securely processing criminal records for public protection, safeguarding and worldwide community safety.

---

ACRO as Part of the UK Police Service

ACRO is hosted by Hampshire & Isle of Wight Constabulary.

A superintendent from the constabulary acts as Head of ACRO. This gives ACRO its policing powers.

ACRO works with partners in the UK and overseas, including:

• National Police Chiefs’ Council, known as NPCC
• National Crime Agency, known as NCA
• Home Office
• Immigration Enforcement
• Border Force
• Other government departments and overseas agencies

This background helps explain why ACRO Police Certificates are treated as official criminal record documents issued through a UK policing route.

---

ACRO Governance

ACRO’s work is overseen by a governance board.

The board is independent and chaired by the chair of the NPCC. It includes stakeholder representatives from government, policing, expert members, and representatives from Scotland and Northern Ireland.

ACRO staff are employees of Hampshire and Isle of Wight Constabulary and are ultimately commanded by the chief constable.

However, ACRO has its own operational focus, which is different from the wider police force.

The Police and Crime Commissioner for Hampshire hosts ACRO, has a stake in its financial governance and oversees its estate strategy.

---

ACRO Policies and Procedures

ACRO states that it follows:

• Data protection legislation, including the DPA and UK GDPR
• The national policing Code of Ethics
• Hampshire and Isle of Wight Constabulary policies and procedures relating to finance, personnel and professional standards

This matters because ACRO handles sensitive criminal record information and applicant identity information.

---

ACRO and Freedom of Information

ACRO states that it is committed to being open, accountable and transparent.

Its work is subject to Freedom of Information legislation.

Requests for information held within ACRO under Freedom of Information legislation are managed by the NPCC through the National Police Freedom of Information and Data Protection Unit.

---

Why This Matters for Apostille Planning

ACRO issues the Police Certificate through an official UK policing route.

However, once ACRO issues the certificate, any 英国 FCDO 海牙认证 must be arranged as a separate document legalisation step.

If you apply yourself, you can ask ACRO to send the original certificate directly to our London office. This can help the apostille stage begin more smoothly after ACRO issues the document.

If you prefer a managed route, Ginkgo Advisory can apply for the ACRO Police Certificate on your behalf and then arrange the 英国 FCDO 海牙认证 after issue.

---

银杏顾问可以如何协助您

银杏顾问可以协助：

ACRO Police Certificate 申请协助
代表合资格申请人提交申请
Arranging ACRO Police Certificate delivery to our London office
ACRO 出具证明后办理英国 FCDO 海牙认证
2 working day UK FCDO apostille, where suitable
将完成海牙认证的证明寄回给您

无论您选择自行申请，还是委托我们代为申请，我们都可以协助您建立一条清晰的流程，从 ACRO 申请一直到 FCDO 海牙认证完成。